Home » FAQ
  • Q How long is the after-sales service warranty for your vehicles?

    A  According to the regulations of Dongfeng Company, the warranty period of each part on the vehicle is different. The warranty period is longer for the big parts of the assembly, and shorter for some of the wearing parts.
  • Q How about your after-sales service scope?

    A The warranty and after-sales of our company are in accordance with the standard of Dongfeng company. Dongfeng service stations are available on all continents, so that we can provide warranty services all over the world.
  • Q What if your vehicle breaks down abroad?

    A Our cars all belong to Dongfeng models, tell us your location, we will give you the contact information of the nearest Dongfeng Sunshine service station, the service station will arrange for personnel to quickly deal with!
  • Q What are your logistics and shipment methods?

    A We can ship construction machinery by various tools.
    (1) For 50% of our shipment, the vehicle will be transported by sea, to all main continents such as Africa, South America, Middle East, Oceania and Southeast Asia, either by container or RoRo/Bulk shipment.
    (2) For inland neighborhood countries of China, such as Russia, Mongolia, Kazakhstan, Myanmar, Vietnam etc. , we can transport vehicles by land.
    (3) For light spare parts in urgent need. We can send it by international courier service, such as DHL, TNT, UPS, or Fedex. 
  • Q What are fields of application of your products?

    A We adhere to provide handy, practical, durable off-road special vehicle and for customers all over the world. Our products are widely used in forest fire control, mine transportation, earthquake relief, field training, tourism, logistics transportation, international peacekeeping and other fields. 
  • Q Are you a manufacturer or a exporter?

    A We’re an export-qualified manufacturer.
    We have our own factory and a professional off-road vehicle technical design team that can design customized vehicles according to customers, mainly focusing on design and development of off-road special vehicle chassis, off-road transport vehicles, desert sightseeing vehicles, recreational vehicles, armored protective vehicles and customized vehicles.
    Besides, a subsidiary of our company has rich experience on export and import vehicles. We can provide attentive and considerate service for you from purchasing to importing.
The company focuses on the design and development of special chassis for off-road vehicles, off-road transporters, desert touring vehicles, residential caravans, armoured protective vehicles and other customized vehicles.

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 Add: Group 1, Padang, Mangnong Village, Nayun Township, Menglian County, Pu'er City, Yunnan Province, China
  Tel: +86-135-2902-0909  / +86-190-7195-0909
  Fixed line: +86-719-8888-190
  Email:  ynmengshi@163.com
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